Thank you for choosing Jarz. We hope you enjoy your cheesecake.

Due to the perishable nature of our cheesecakes, we cannot accept returns or exchanges.

However, we are committed to ensuring your satisfaction. If you have any issues with your order, such as damage during shipping or incorrect items, please contact our customer service team immediately at sales@orderjarz.com or 01061332266.

We will do our best to resolve the issue promptly. Please provide a photo of the damaged item or incorrect item in your email.

Shipping Damage

If your cheesecake arrives damaged due to shipping, please contact the carrier immediately to file a claim. We recommend taking photos of the damage before disposing of the product.

Incorrect Items

If you receive an incorrect item, please contact our customer service team immediately. We will arrange for a replacement to be shipped to you as soon as possible.

Once again, thank you for your understanding.